Why Is Upskilling And Reskilling Important In The AI Era?

The Necessity Of Upskilling And Reskilling In The AI Era

How AI Is Changing The Workplace

To start with, Artificial Intelligence (AI) is disrupting the workplace like never before. Employees today need to understand that many tasks are getting automated. What was considered a routine task, say, for example, data entry tasks, fetching data from a website, or creating an Excel spreadsheet, can be quickly done by AI. So, if an employee is trained to work on such tasks, their skillsets will no longer be required in the new era. So, what is the road ahead for people who are being disrupted by AI?

Also, we know that many are using ChatGPT or generative AI to generate content and designs for their projects, sales pitches, presentations, etc. Given these, employees need to know that if they have to stay relevant in the new world, they need to get trained on newer skills or technologies, and so on. Read this article to understand why upskilling and reskilling are important in the present AI and hybrid work environment.

Upskilling And Reskilling In Light Of The Changing Landscape

As the world is transforming, thanks to automation, there is a greater need for upskilling and reskilling employees. Learning and Development teams, organizations, and trainers need to understand that the rapidly changing landscape and the learning trends are going to affect their business in a big way.

As their businesses evolve, companies launch newer products and reinvent newer services. Some of the skills are going to be obsolete in a few years’ time. Another big game-changer is automation. The automation of tasks is disrupting workplaces like never before. AI bots and automated tools perform many tasks that are considered mundane. It is therefore important that employees learn new skills, newer tools, and technologies to keep them relevant and help them grow in their career path. Also, there is a thought that as AI is being used for regular tasks, humans can be freed up from these tasks and can be used for higher-order thinking tasks. This is where upskilling will play a crucial role. Train your employees on skills that are leveled up from what they are doing. Yes, it is a disruption, but this is one way of making them relevant. L&D teams and business teams need to think about upskilling their talented workforce.

While there is merit in this thought, there are still a lot of tasks that are mundane and routine, but AI cannot perform all these tasks. AI may not replace employees, especially working in delivery and logistic services or labor-intensive tasks. For now, AI mainly affects sectors like software, IT-enabled services, and backend or data-driven work in all types of industries.

Role Of Digital Learning In Upskilling And Reskilling

Given that the skills required won’t be the same or will be replaced with a newer set of skills, there is a greater need for training than ever before. You should train your employees in various modalities as well. Instructor-led and specialized mentor-driven sessions won’t be sufficient. You require digital learning, learning journeys, and continuous learning. It is a rapidly changing environment, so to upskill and reskill employees, organizations need to rely more on digital learning to train people at scale.

Curation Of Content

As part of the digital learning journey, learning platforms are coming up with learning journeys that incorporate elements such as blogs, videos, quizzes, and much more to create a holistic learning plan or journey. You can use content curation to upskill and reskill your employees in the present and future.


To conclude, upskilling and reskilling are going to play an important role in employee training in the foreseeable future. Digital learning, learning journeys, and learning content curation will help L&D teams and businesses to upskill their team members. Learning and visual architects at Tesseract Learning are constantly innovating and reinventing their approaches to design, develop, and deliver effective learning programs. We are leveraging our powerful new learning platform, KREDO, to create efficiencies across the training life cycle and deliver optimal learning experiences. If you wish to know how our services, KREDO Learning Platform, and the Prodient.io authoring tool can help your organization in developing exciting training programs to upskill your employees, contact me, or leave a comment below.

eBook Release: KREDO


KREDO is Tesseract Learning’s answer to having a successful learning journey, where the learner ends up doing more and learning more in a much lesser span of time through exciting and continuous learning journeys.


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